1. Online Returns Policy

a. We will gladly accept returns on all full-priced items for any reason within 14 days of receiving your order.

b. All items must be returned in their original condition, unused.

 

2. Sales Returns

a. Products purchased during sale promotions are not eligible for return.

 

3. Damages and Issues

a. Please inspect your order upon receiving it. If you find that any item is damaged or incorrect, please contact us immediately.

We will evaluate the issue and make it right, whether that involves issuing a replacement, providing a refund, or offering another suitable resolution.

 

4. Contact us

a. For any customer enquiries or returns, please contact us at info@grannrising.com.au.