1. Introduction
a. These Terms and Conditions govern the use of grannrising.com.au (“the Platform”), including all services and functionalities offered therein, in compliance with Australian Consumer Law.
b. By accessing or using the Platform, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the Platform.
2. User Accounts
a. To access certain features of the Platform, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.
b. You are responsible for maintaining the security of your account and password. You agree not to disclose your password to any third party.
3. Products and Services
a. The Platform allows users to purchase a variety of products and services. We strive to accurately display product information, including pricing and availability. However, we comply with Australian Consumer Law, and we provide guarantees and remedies for faulty or misrepresented products.
b. We reserve the right to modify, suspend, or discontinue any product or service at any time without prior notice.
4. Ordering and Payments
a. By placing an order through the Platform, you warrant that you are legally capable of entering into binding contracts.
b. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at any time.
c. Prices for products and services are subject to change without notice. All prices are listed in Australian dollars and are inclusive of Goods and Services Tax (GST).
d. Payment for orders is processed securely through Stripe. By providing payment information, you authorize us to charge the designated payment method for the total amount of your order.
5. Shipping and Delivery
a. We aim to process and ship orders promptly; however, shipping and delivery times may vary depending on your location and other factors beyond our control.
b. Risk of loss and title for products purchased from the Platform pass to you upon delivery to the carrier. We are not responsible for any delays, damages, or losses incurred during shipping.
6. Returns and Refunds
a. We comply with Australian Consumer Law regarding returns and refunds. If you receive a faulty or misrepresented product, you are entitled to a refund, repair, or replacement, subject to certain conditions.
b. For detailed information on our return and refund policy, please refer to our Refund Policy page.
7. Intellectual Property
a. All content included on the Platform, such as text, graphics, logos, images, audio clips, and software, is the property of Grann Rising or its content suppliers and is protected by copyright, trademark, and other laws.
b. You may not reproduce, distribute, modify, or create derivative works of any content from the Platform without prior written consent.
8. Limitation of Liability
a. To the extent permitted by Australian Consumer Law, Grann Rising excludes all conditions, warranties, and guarantees, whether express or implied, and shall not be liable for any loss or damage whatsoever (including personal injury or death) arising out of or in connection with your use of the Platform.
b. If Grann Rising is found to be liable for any breach of a consumer guarantee under the Australian Consumer Law, our liability is limited to, at our option, the replacement of the goods or services, the supply of equivalent goods or services, or the payment of the cost of replacing the goods or services or acquiring equivalent goods or services.
9. Governing Law
a. These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia, and you agree to submit to the exclusive jurisdiction of the courts of Australia.
10. Changes to Terms and Conditions
a. We reserve the right to modify or replace these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Platform. Your continued use of the Platform after any such changes constitutes acceptance of the new Terms and Conditions.
11. Contact Us
a. If you have any questions about these Terms and Conditions, please contact us at info@grannrising.com.au.
